We are looking for a Customer Service Agent – Portuguese (Day Shift) to join our Betfair International team.
About the Role:
Become a Customer Service Agent and play a key role in shaping the Betfair International customer experience! You'll be part of a dynamic team responsible for handling all customer inquiries across various channels like phone, email, live chat, social media, and even telephone betting.
...
customer service agent.
- são paulo, são paulo
- vaga postada em 26 novembro 2024
- inscrições para essa vaga até 25 maio 2025
informações da vaga
resumo
- são paulo, são paulo
- R$2,501 - R$3,500 por mês
- permanente
- especialidadecontact center
- contatopamela da silva moreira
- código da vagaeTalent_JP-149650
vagas disponíveis
18
informações da vaga
What you'll do:
Be a customer champion! Respond promptly and accurately to inquiries while providing exceptional service.
Troubleshoot technical issues and ensure complex problems are resolved efficiently.
Build strong customer relationships through proactive communication and personalized interaction.
Identify and escalate recurring customer issues to enhance the overall customer experience.
Continuously contribute to improving BFI's customer service approach.
What we're looking for:
A passionate and fluent Portuguese and English speaker with excellent written and verbal communication skills.
Minimum of customer service experience, preferably in a fast-paced, multi-channel environment.
Proficiency in Microsoft Office Suite (Word, Excel) and comfortable using the internet.
A genuine interest and knowledge of sports and gaming products.
The ability to handle challenging situations with professionalism and empathy.
A team player with a "can-do" attitude and a willingness to learn.
Adaptability and flexibility to work a dynamic schedule, including evenings, weekends, and potentially nights depending on business needs.
ver maisBe a customer champion! Respond promptly and accurately to inquiries while providing exceptional service.
Troubleshoot technical issues and ensure complex problems are resolved efficiently.
Build strong customer relationships through proactive communication and personalized interaction.
Identify and escalate recurring customer issues to enhance the overall customer experience.
Continuously contribute to improving BFI's customer service approach.
What we're looking for:
A passionate and fluent Portuguese and English speaker with excellent written and verbal communication skills.
Minimum of customer service experience, preferably in a fast-paced, multi-channel environment.
Proficiency in Microsoft Office Suite (Word, Excel) and comfortable using the internet.
A genuine interest and knowledge of sports and gaming products.
The ability to handle challenging situations with professionalism and empathy.
A team player with a "can-do" attitude and a willingness to learn.
Adaptability and flexibility to work a dynamic schedule, including evenings, weekends, and potentially nights depending on business needs.
We are looking for a Customer Service Agent – Portuguese (Day Shift) to join our Betfair International team.
About the Role:
Become a Customer Service Agent and play a key role in shaping the Betfair International customer experience! You'll be part of a dynamic team responsible for handling all customer inquiries across various channels like phone, email, live chat, social media, and even telephone betting.
What you'll do:
Be a customer champion! Respond promptly and accurately to inquiries while providing exceptional service.
Troubleshoot technical issues and ensure complex problems are resolved efficiently.
Build strong customer relationships through proactive communication and personalized interaction.
Identify and escalate recurring customer issues to enhance the overall customer experience.
Continuously contribute to improving BFI's customer service approach.
What we're looking for:
A passionate and fluent Portuguese and English speaker with excellent written and verbal communication skills.
Minimum of customer service experience, preferably in a fast-paced, multi-channel environment.
Proficiency in Microsoft Office Suite (Word, Excel) and comfortable using the internet. ...
About the Role:
Become a Customer Service Agent and play a key role in shaping the Betfair International customer experience! You'll be part of a dynamic team responsible for handling all customer inquiries across various channels like phone, email, live chat, social media, and even telephone betting.
What you'll do:
Be a customer champion! Respond promptly and accurately to inquiries while providing exceptional service.
Troubleshoot technical issues and ensure complex problems are resolved efficiently.
Build strong customer relationships through proactive communication and personalized interaction.
Identify and escalate recurring customer issues to enhance the overall customer experience.
Continuously contribute to improving BFI's customer service approach.
What we're looking for:
A passionate and fluent Portuguese and English speaker with excellent written and verbal communication skills.
Minimum of customer service experience, preferably in a fast-paced, multi-channel environment.
Proficiency in Microsoft Office Suite (Word, Excel) and comfortable using the internet. ...
A genuine interest and knowledge of sports and gaming products.
The ability to handle challenging situations with professionalism and empathy.
A team player with a "can-do" attitude and a willingness to learn.
Adaptability and flexibility to work a dynamic schedule, including evenings, weekends, and potentially nights depending on business needs.
ver maisThe ability to handle challenging situations with professionalism and empathy.
A team player with a "can-do" attitude and a willingness to learn.
Adaptability and flexibility to work a dynamic schedule, including evenings, weekends, and potentially nights depending on business needs.
o processo seletivo
Confira os próximos passos sobre o processo seletivo. Encontre a vaga que combine com o seu perfil!
1 de 7candidate-se com a Randstad Brasil
candidatar-se a uma vaga é fácil. Nós iremos analisar seu currículo e verificar sua aderência com a posição.
2 de 7nós iremos lhe dar um retorno sobre o processo seletivo
ApplicationProcess.Default.Card2.Description
3 de 7registre-se
se você nunca trabalhou conosco, precisamos de algumas informações adicionais para validar sua candidatura.
4 de 7validação de histórico e indicações
como parte do processo seletivo, nosso objetivo é garantir a combinação perfeita tanto para o candidato quanto para a empresa. Em breve, entraremos em contato com indicações profissionais relevantes que você tenha nos fornecido.
5 de 7a oportunidade perfeita para você.
no caso de aderência com a vaga, nosso time de especialistas agendará uma entrevista para a vaga a qual você se inscreveu.
6 de 7a entrevista
.
7 de 7inicie em seu novo emprego
parabéns! Em breve, nosso time entrará em contato para que que tudo esteja pronto para o primeiro grande dia.
selecione outras vagas que podem te interessar
nós avisaremos você quando uma vaga parecida for postada.
Obrigado por se inscrever no alerta personalizado de vagas